Policies and Important Site Information

Policies

This legal and policies page refers to High Voltage Academy Ltd (also referred to as ‘HV Academy’, ‘we’, or ‘us’), while referring to the client and/or user as ‘the client’, ‘customer’, ‘user’, or ‘you’.

We reserve the right to modify, amend, or update the policies outlined below at any time. As a user, it is your responsibility to regularly review this page to stay informed of any changes. Any updates to this section will take effect immediately from the date they are implemented.

What Information Do We Collect?

Alongside data collected through cookies and analytics (detailed below), when you submit a contact form on our website or contact us via telephone, we may collect your name, company name, job title, email address, phone number, any uploaded files, and any additional details you provide in your enquiry.

How Do We Store Your Information?

We treat your personal data with care and are committed to protecting your privacy. When you provide us with your information, it is securely stored, and we take all reasonable precautions to safeguard your data.

We do not share your information with third parties unless required by law or if it is essential for processing your enquiry or application. Should we need to share your data externally, we will seek your consent beforehand.

Cybersecurity Disclosure

While we make every effort to maintain high levels of security, no online system is entirely immune to cyber-attacks or unauthorised access. In the rare event that your data is compromised due to a cybersecurity incident, we will inform you promptly, in line with UK and GDPR regulations.

Cookies Policy

This section outlines the types of information collected via cookies, how we use it, and why cookies are stored on your device.

Like most websites, ours uses cookies to enhance your browsing experience. Cookies are small text files placed on your device. We do not use cookies to collect any personally identifiable information.

Disabling cookies is possible through your browser settings, but doing so may impact the functionality of our website. For the best experience, we recommend keeping cookies enabled.

Disabling Cookies

You can control or disable cookies through your browser settings. Refer to your browser's support section for help. Please note, disabling cookies may affect how some features of the website function.

The Cookies We Set

Forms-Related Cookies: When you submit a form, cookies may store your details to improve future interactions and streamline your experience.
Site Preferences Cookies: These cookies remember your preferences to enhance site usability. While essential cookies are always enabled, you can customise additional cookie settings through our cookie preferences tool.

Third-Party Cookies

Our website may use cookies from reputable third-party services. These include:

Google Analytics: This service helps us understand how users engage with our website, including time spent on pages, interactions, and navigation patterns. The information helps us make improvements to your experience.

For more on how Google uses cookies, visit the Google Analytics page. If you prefer not to be tracked, you can opt out via the Google Analytics opt-out tool. To learn more about cookies in general, visit aboutcookies.org.

Additionally, this website is built using Wix Studio, an agency-specific website development tool, and hosted on Wix servers. Your data may be stored securely in Wix’s databases and applications, which are protected by a firewall. For more information on Wix’s privacy practices, visit their official website.

If you have any queries regarding our policies or the way your data is handled, please contact us at contact@HVacademy.com.